The other day I had a little bad luck with my car and would not start (unfortunately it was raining and I was drenched trying to get it started). I do not use a regular mechanic shop so I was not sure who to use. I called many places and all of them unpolitely either answered the phone as “shop” or just the usual “hello”. I tried to ask them why they thought my car wouldn’t start, but all of them said that I would have to just bring it in. They didn’t even ask what it was or was not doing. They just wanted me to bring it to them.
But when I called Firestone I got a very friendly “Thank you for calling Firestone. This is David.” David had a very friendly welcome so I decided to ask his opinion. He was happy to offer his advice based on what my car was doing. Even though he wasn’t sure what it could be without looking at it, he came up with some possible problems. He even suggested that I get my battery tested first so that way I wouldn’t pay the expense of a tow (unfortunately it tested good).
So I got my car towed there and they finished it very fast. Great service!
